Our Due Diligence Processes
Medline’s recruitment and employment policies, as well as our Employee Code of Conduct, are enforced by local human resources representatives at all our factories, distribution centers and sales offices around the world.
In 2010 we began introducing social compliance audits of suppliers’ factories. These audits are largely conducted by Medline, but are sometimes conducted by third parties. The internal audits conducted by Medline are in line with the SA8000 standard. The SA8000 standard is an internationally recognized verification system for ensuring fair and safe working conditions. It applies to labor and human rights issues such as child labor, forced or compulsory labor, human trafficking, working hours, working conditions and remuneration.
Between 2015 and 2019, our internal auditors conducted 461 social compliance audits in Asia.
Responding to identified risk
In the event that actual or potential risks surrounding slavery, forced labor and human trafficking are uncovered through our due diligence efforts, Medline is committed to addressing those risks. If we become aware of non-compliance with minimum standards, we seek to respond to these issues in line with best practice—including through supplier engagement, enhanced due diligence, training and education, further social auditing, and corrective action plans. In line with the UNGPs, we seek to leverage our influence to ensure suppliers comply with standards surrounding slavery, forced labor and human trafficking. Where necessary, we may terminate our business relationship with non-compliant suppliers.
All employees in our global operations are encouraged to report any concerns they may have about potential labor and human rights abuses, and we designed our reporting systems to protect them from retaliation.